need help with "Camtasia Studio 8.4.0.1699"

[A.J]

need help with "Camtasia Studio 8.4.0.1699"


Anyone know how to fix it


tried a few methods I found on the internet to solve the problem of "APPCRASH" but to no avail


perhaps because I found it for other programs and not the "Camtasia Studio 8.4.0.1699"


nor in the official site "Camtasia Studio" found nothing


Please .... I can not record anything with it ....


this error happens when I save the video .. will explain


I press to record, he record. So far everything is fine ... but when I finish recording .. and I will save, appears this error
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: CamRecorder.exe
Application Version: 8.4.0.1699
Stamp Date / Time of Application: 537a7a63
Fault Module Name: CSRenderLib.dll
Fault Module Version: 8.4.0.1699
Stamp Date / Time Fault Module: 537a6fb6
Exception Code: c0000005
Exception Offset: 000825ad
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1046
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789