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View Full Version : Fix: Windows 7 does not detect installed antivirus software



razorsedge
February 11th, 2011, 08:04 AM
If you have an antivirus software installed on your Windows 7, and still it does not detect it as being installed, you may want to apply this Hotfix and see if it helps you.

hotfix icon Fix: Windows 7 does not detect installed antivirus software

Lets say, you have a computer that is running Windows 7 and you have installed an antivirus application on the computer.

You generate a system health report for the computer.

In this scenario, the system health report reports that no antivirus application is installed on the computer.

Additionally, the following message is included in the report:

* Symptom: The Windows Security Center has not recorded an anti-virus product.
* Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
* Resolution: 1. Verify that an anti-virus product is installed. 2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.

This hotfix from Microsoft uses a new WMI namespace and may help resolve the issue.

http://support.microsoft.com/kb/2482947/