Laptop system crash

**rhibakuska** · June 1st, 2011 05:35 AM

hello to all:

okay, first of all im a newbie here.

now, the problem. im using an ASUS k42jc laptop with win7 ultimate 64bit as OS, but sometimes, when installing some software, my system crashes and behold, the blue screen of death shows up. any ideas why the bsod shows? and how can i stop it from destroying my computer?

**_Deano_** · June 1st, 2011 06:14 AM

well you can right click on computer and click manage then click on event viewer , this is where error codes are for blue screens and app crashes

it will have the time it happend the error id number , also scan for viruses

Attachment 42853

**rhibakuska** · June 1st, 2011 10:25 AM

thanks dude.. really helped me a lot. i can search the type of the crash and how to prevent it

**_Deano_** · June 1st, 2011 10:55 AM

np what was the error

**rhibakuska** · June 1st, 2011 08:38 PM

The error kills dude, kernel power id no. 41. I searched that problem but none of the solutions is solid.

**_Deano_** · June 1st, 2011 09:13 PM

what was you doing at the time of blue-screen , make sure all driver are updated in device manager , no yellow marks next to any if so then it needs updating

could be memory issues , can check that by going to https://www.memtest.org/ an burning the iso file an running it at boot up