need help with "Camtasia Studio 8.4.0.1699"

**A.J** · June 1st, 2014 01:40 PM

need help with "Camtasia Studio 8.4.0.1699"

Anyone know how to fix it

tried a few methods I found on the internet to solve the problem of "APPCRASH" but to no avail

perhaps because I found it for other programs and not the "Camtasia Studio 8.4.0.1699"

nor in the official site "Camtasia Studio" found nothing

Please .... I can not record anything with it ....

this error happens when I save the video .. will explain

I press to record, he record. So far everything is fine ... but when I finish recording .. and I will save, appears this error
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: CamRecorder.exe
Application Version: 8.4.0.1699
Stamp Date / Time of Application: 537a7a63
Fault Module Name: CSRenderLib.dll
Fault Module Version: 8.4.0.1699
Stamp Date / Time Fault Module: 537a6fb6
Exception Code: c0000005
Exception Offset: 000825ad
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1046
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

**2635599** · June 1st, 2014 05:33 PM

personally i'd get bb flashback i have never been a fan of camtasia studio.

https://www.bbsoftware.co.uk/bbflashback.aspx

**HammerJack** · June 2nd, 2014 01:33 AM

Originally Posted by A.J

need help with "Camtasia Studio 8.4.0.1699"

I've had to uninstall and reinstall several times, especially after an update.

**A.J** · June 3rd, 2014 05:21 PM

Originally Posted by HammerJack

I've had to uninstall and reinstall several times, especially after an update.

I did it about 10 times .. so far nothing

but thanks for the reply

**A.J** · June 3rd, 2014 05:24 PM

Originally Posted by The Nude Dude

personally i'd get bb flashback i have never been a fan of camtasia studio.

https://www.bbsoftware.co.uk/bbflashback.aspx

The Nude Dude .. thanks, I'll experience

thank you very much same

**HammerJack** · June 4th, 2014 12:38 PM

Originally Posted by A.J

I did it about 10 times .. so far nothing

Can you just revert back to the previous version, of if you still have a previous version saved just re-install that.
I am in the habit of keeping my previous download for this app just for this reason. I have had freezes with an update before..
If you want to try a previous version I may have a copy I can send ya?