good day gvbwv welcome to the forums. we a hope you find them enjoyable. now as for your headset volume issue. is the headset usb or bluetooth? if usb you should be able to shut them completely off, uninstall the driver from 10, restart the system, once 10 is loaded turn the headset back on and let 10 rediscover them and see if that fixes the issue. as far as bluetooth all i have to say is good luck getting 10 to dump the driver.